Hammer & Nails Handyman LLC
Effective Date: March 30, 2026
Hammer & Nails Handyman LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, submit a form, request services, or opt in to receive SMS messages from us.
1. Information We Collect We may collect personal information from you when you use our services, visit our website, or interact with us. When you opt-in to receive SMS messages, we collect
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
- Information about transactions, such as purchase history, appointment bookings, and billing details.
- User-generated content, such as reviews or comments on our services.
- We use cookies and similar technologies, including analytics and tracking tools, to understand website traffic, improve site performance, and measure how visitors interact with our website. These tools may collect information such as browser type, device information, pages visited, time spent on pages, and general location data.
2. How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
3. How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- To operate our business
- Provide, maintain, and improve our services.
- Send you technical notices, updates, security alerts, and support messages.
4. How We Share Information
- We may share personal information with service providers and vendors that help us operate our website, manage customer inquiries, schedule services, process communications, and support our business operations.
- We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Important SMS Consent Disclosure: We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
5. SMS Communications and Consent
If you choose to opt in, Hammer & Nails Handyman LLC may send you SMS messages related to your inquiry, estimates, scheduling, appointments, project updates, customer support, service-related follow-up, and, if separately authorized by you, marketing and promotional messages.
SMS consent is collected through optional consent checkboxes on our website forms or other clearly disclosed opt-in methods. Consent to receive SMS messages is not a condition of purchase. You may choose to opt in to non-marketing messages, marketing messages, both, or neither, depending on the form presented.
Message frequency varies based on your interaction with our team and active service needs. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
6. Protection of Information
We take steps to protect your information against unauthorized use or disclosure. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
7. Updates to This Policy
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
8. How to Contact Us
If you have questions about this Privacy Policy or our SMS practices, contact us at info@hammerandnailshandyman.com. You can also reply HELP to any text message for assistance.